Your AI employees don't just answer theyget things done
Send emails, process refunds, create tickets, schedule meetings, update records. Your AI employees use tools to take real action across every channel, for every role. You decide what they can do
From conversation
to real action.
Your AI employees don't just chat—they work. By connecting directly to your tech stack, they execute complex workflows instantly and securely, 24/7.
Instant Execution
Tasks are performed in milliseconds, not minutes. No queues, no waiting for a human agent.
Secure & Authored
You control exactly what tools an AI can access. Every action is authenticated and logged.
Full Control
Set strict boundaries and approval workflows for high-stakes actions like refunds.
Every action your
business needs
Five categories of tools that cover the full range of business operations—from communication to complex execution.
Reach out instantly
Send emails, Slack messages, and SMS notifications directly from a conversation.
Get things done
Create tickets, process refunds, and update CRM records automatically.
Find data fast
Look up orders, inventory, and customer details in real-time.
Extract insights
Analyze sentiment, summarize threads, and extract structured data.
Built-in tools
Handle dates, math, and formatting without any setup.
The AI employee that knows
when to talk—and when to do
Your AI employees don't follow scripts. They evaluate each situation and decide whether a tool is needed, which tool to use, and what information to provide.
You don't program decision trees. You assign tools and set boundaries.
Your AI employee handles the judgment.
"What's your return policy?"
"This is an information question. I'll search the knowledge base."
Responds with your return policy. No tool needed.
"Can you send me a copy of my receipt?"
"They want their receipt emailed. I need the send_email tool."
Finds the receipt, emails it, confirms delivery.
"My order hasn't arrived. It was supposed to be here Monday."
"First, check order status. If it's delayed, apologize and offer a discount."
Checks order, finds delay, sends apology with discount code.
"Can you cancel my subscription?"
"I don't have access to a cancellation tool. I should connect them with someone who can help."
Explains limitation, offers connection to billing, creates ticket.
Four situations. Four different decisions.
Your AI employee assessed each one and chose the right action—without a script telling it what to do.
That's the difference between a tool that follows rules and an employee that uses judgment.
Smart decisions,
not just smart responses
Your AI employees evaluate every situation before choosing an action. See how they think in real-time.
Select a Scenario
How businesses use Tools
Real scenarios. Real results. See how different industries deploy AI employees with tools to handle their most repetitive work.
E-Commerce Refunds and Order Management
Customers request refunds, ask about order status, and need receipts resent—your team spends hours on tasks that follow the same pattern every time.
Deploy a Support Specialist with order lookup, refund processing, and email tools. Customer asks for a refund? Your AI employee checks the order, processes the refund, and sends a confirmation email—all in one conversation.
60% fewer manual support tasks. Average resolution time drops from hours to under 2 minutes.
Insurance Claims Intake
Policyholders call with claims at all hours. Your team can only process them during business hours. Delayed intake means delayed resolution—and frustrated customers.
Deploy a Claims Intake Specialist with claim creation, document request, and status update tools. Policyholders describe what happened, your AI employee creates the claim, requests supporting documents via email, and gives them a claim number—instantly.
Claims intake available 24/7. Average first-response time drops from 4 hours to under 30 seconds.
Real Estate Appointment Scheduling
Prospective buyers want to schedule viewings outside business hours. By morning, they’ve moved on to the next listing. Your agents waste time on back-and-forth scheduling.
Deploy a Scheduling Assistant with calendar access, email, and CRM tools. A buyer asks about a property at 10 PM, your AI employee answers their questions, checks agent availability, books the viewing, and sends a confirmation—no human involvement needed.
3x more viewings booked. Zero scheduling conflicts. Agents spend time showing properties, not managing calendars.
Give your AI employees
the tools they need
Most tools are active within minutes. No coding, no complex configuration. Just assign and go.
Browse available tools
Explore a library of pre-built tools for communication, data, and action.
Assign permissions
Decide exactly who can do what. Toggle access on or off instantly.
Watch them work
See tools being used in real-time with full logging and oversight.
Tools work with every building block
Your AI employees use tools through channels, informed by knowledge bases, powered by your integrations. No rebuilding, retraining, or reconfiguring needed.
Connect
Channels
Web chat, email, WhatsApp, voice, SMS. Your AI employees meet customers on their preferred channel, without you managing multiple tools.
Knowledge Bases
Accurate answers on every channel
Your products, your policies, your processes. AI employees pull from your documentation to give accurate, company-specific answers every time.
30-day full refund, no questions asked
Integrations
Connect to your existing systems
Gmail, Slack, Salesforce, Stripe, Notion—and dozens more. Your AI employees connect to your existing systems without disruption.
“Our AI employee processes refund requests, sends confirmation emails, and updates our records—all in the same conversation. What used to take our team 15 minutes per request now happens in seconds. Customers don't wait. Our team doesn't do busywork. Everyone wins.”
Common questions about Tools
Your AI employee evaluates each situation in real time. If a customer asks a knowledge question, it responds directly. If they need an action—like a refund, a rescheduled meeting, or a status check—it selects the appropriate tool and executes it. You don’t program decision trees. The AI uses judgment based on the conversation context and the tools you’ve assigned.
Yes. You assign tools individually to each AI employee. A Support Specialist might have ticket creation and email tools. A Sales Rep might have scheduling and CRM tools. No AI employee can use a tool you haven’t explicitly authorized.
Your AI employee handles failures gracefully. If a tool doesn’t work, it tells the customer, offers an alternative, or escalates to your team. Every tool execution is logged so you can review exactly what happened. No silent failures.
Most tools are active within minutes. Browse the available tools, assign them to your AI employees, and they’re ready. No coding or complex configuration required.
Yes. If a customer request requires multiple steps—like checking an order status and then sending a follow-up email—your AI employee handles the sequence automatically. It evaluates the full situation and chains the right tools together.
Every tool use is recorded: what was used, when, why, and what the result was. You have full visibility into every action your AI employees take. Nothing happens in the dark.
Absolutely. Start with the tools you need today and expand as your requirements grow. New tools are immediately available to any AI employee you assign them to. Your existing configurations stay exactly as they are.
Put your AI employees to work—not just to talk
Get a custom quote based on the tools and capabilities your business needs. We'll show you exactly how AI employees can handle the work your team does today.